The Influence of Green Attribute Communication on Electric Vehicle Purchase Intention Mediated by Green Trust
Keywords:
green attribute communication, green trust, green purchase intention, electric vehicle adoption, sustainability communicationAbstract
The increasing promotion of electric vehicles as a sustainable mobility solution has encouraged automotive companies to use green attribute communication strategies to shape consumer perceptions of the product's environmental value. On the other hand, increased exposure to sustainability messages has also raised doubts about the credibility of environmental claims, thus placing consumer trust as a crucial factor in purchasing decisions. This study aims to analyze the influence of green attribute communication on electric vehicle purchase intentions with green trust as a mediating variable. Green attribute communication is represented through green brand image, green perceived quality, and green perceived value. This study used a quantitative approach with a survey method of 200 millennial respondents working in the SCBD area of Jakarta. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results showed that all dimensions of green attribute communication had a positive and significant effect on green trust and green purchase intention. In addition, green trust was proven to act as a mediating variable that strengthens the relationship between green attribute communication and purchase intention. These findings confirm that sustainability communication not only shapes consumer perceptions but also plays a role in building trust as a psychological mechanism that encourages sustainable consumption behavior. This research contributes to the development of green marketing and sustainability communication studies by positioning green attributes as a message construct that influences consumer perceptions and trust in the context of electric vehicles.
References
Bashir, S., Khwaja, M. G., Rashid, Y., Turi, J. A., & Waheed, T. (2020). Green Brand Benefits And Brand Outcomes: The Mediating Role Of Green Brand Image. Sage Open, 10(3), 215824402095315. Https://Doi.Org/10.1177/2158244020953156
Chen, Y.-S., & Chang, C.-H. (2013). Greenwash And Green Trust: The Mediation Effects Of Green Consumer Confusion And Green Perceived Risk. Journal Of Business Ethics, 114(3), 489–500. Https://Doi.Org/10.1007/S10551-012-1360-0
Chen, Y.-S., Lin, C.-Y., & Weng, C.-S. (2015). The Influence Of Environmental Friendliness On Green Trust: The Mediation Effects Of Green Satisfaction And Green Perceived Quality. Sustainability, 7(8), 10135–10152. Https://Doi.Org/10.3390/Su70810135
Chen, Y., & Chang, C. (2012). Enhance Green Purchase Intentions. Management Decision, 50(3), 502–520. Https://Doi.Org/10.1108/00251741211216250
Creswell, J. (2024). Research Design, Qualitatives, Quantitative, And Mixed. Methods Approcahes (Fourth Edition). Sage.
Daniel Stockemer. (2019). Quantitative Methods For The Social Sciences A Practical Introduction With Examples In Spss And Stata. Spinger Nature.
Delmas, M. A., & Burbano, V. C. (2011). The Drivers Of Greenwashing. California Management Review, 54(1), 64–87. Https://Doi.Org/10.1525/Cmr.2011.54.1.64
Dudziak, A., Stoma, M., & Zając, G. (2022). Application Of The Csi Method To Test Consumer Satisfaction: A Case Study Of Petrol Stations. Zeszyty Naukowe. Transport/Politechnika Śląska.
Eltohamy, H., Van Oers, L., Lindholm, J., Raugei, M., Lokesh, K., Baars, J., Husmann, J., Hill, N., Istrate, R., Jose, D., Tegstedt, F., Beylot, A., Menegazzi, P., Guinée, J., & Steubing, B. (2024). Review Of Current Practices Of Life Cycle Assessment In Electric Mobility: A First Step Towards Method Harmonization. Sustainable Production And Consumption, 52, 299–313. Https://Doi.Org/10.1016/J.Spc.2024.10.026
Entman, R. M. (1993). Framing: Toward Clarification Of A Fractured Paradigm. Journal Of Communication, 43(4), 51–58. Https://Doi.Org/10.1111/J.1460-2466.1993.Tb01304.X
Gao, Y., Zhang, M., Nasir, M. A., Hao, Y., Wu, J., & Zhang, L. (2025). Esg Greenwashing Behaviour In The Electric Vehicle Supply Chain: Insights From Evolutionary Game Theory. International Journal Of Production Economics, 289, 109798. Https://Doi.Org/10.1016/J.Ijpe.2025.109798
Ha, M.-T. (2022). Greenwash And Green Brand Equity: The Mediating Role Of Green Brand Image, Green Satisfaction, And Green Trust, And The Moderating Role Of Green Concern. Plos One, 17(11), E0277421. Https://Doi.Org/10.1371/Journal.Pone.0277421
Hair, J. F., Hult, G. T. M., & Christian M. Ringle. (2022). A Primer On Partial Least Squares Structural Equation Modeling (Pls-Sem) (Third Edit). Sage Publications Sage Ca: Los Angeles, Ca.
Hartmann, P., & Apaolaza Ibáñez, V. (2006). Green Value Added. Marketing Intelligence & Planning, 24(7), 673–680. Https://Doi.Org/10.1108/02634500610711842
Hashish, M. E.-S., Abdou, A. H., Mohamed, S. A. K., Elenain, A. S. A., & Salama, W. (2022). The Nexus Between Green Perceived Quality, Green Satisfaction, Green Trust, And Customers’ Green Behavioral Intentions In Eco-Friendly Hotels: A Structural Equation Modeling Approach. International Journal Of Environmental Research And Public Health, 19(23), 16195. Https://Doi.Org/10.3390/Ijerph192316195
Jannesar Niri, A., Poelzer, G. A., Zhang, S. E., Rosenkranz, J., Pettersson, M., & Ghorbani, Y. (2024). Sustainability Challenges Throughout The Electric Vehicle Battery Value Chain. Renewable And Sustainable Energy Reviews, 191, 114176. Https://Doi.Org/10.1016/J.Rser.2023.114176
Kementerian Keuangan Republik Indonesia. (2023). Kebijakan Kendaraan Listrik Atau Hilirisasi Nikel. Https://Www.Kemenkeu.Go.Id/
Kim, J., Im, E., & Gim, G. (2025). The Impact Of Esg Management By Automobile Companies On Consumer Purchase Intention. Sustainability, 17(19), 8733. Https://Doi.Org/10.3390/Su17198733
Koroma, M. S., Costa, D., Philippot, M., Cardellini, G., Hosen, M. S., Coosemans, T., & Messagie, M. (2022). Life Cycle Assessment Of Battery Electric Vehicles: Implications Of Future Electricity Mix And Different Battery End-Of-Life Management. Science Of The Total Environment, 831, 154859. Https://Doi.Org/10.1016/J.Scitotenv.2022.154859
Kottala, S. Y., Chanagala, S., Balaji, C., Reddy, V. V. N., & Babu, G. N. P. V. (2025). Exploring Electric Vehicle Consumer Behavior: Impact Of Digital Innovation, Environmental Concern, Perceived Value, And Social Influence On Purchase Intentions. Frontiers In Sustainable Cities, 7. Https://Doi.Org/10.3389/Frsc.2025.1655074
Matthes, J., & Wonneberger, A. (2014). The Skeptical Green Consumer Revisited: Testing The Relationship Between Green Consumerism And Skepticism Toward Advertising. Journal Of Advertising, 43(2), 115–127. Https://Doi.Org/10.1080/00913367.2013.834804
Mombeuil, C., & Diunugala, H. P. (2024). Investigating The Sustainability Of The Tourism Industry Through Consumer Intention To Purchase Electric Three-Wheelers: The Case Of Sri Lanka. International Journal Of Tourism Cities, 10(4), 1210–1230. Https://Doi.Org/10.1108/Ijtc-11-2023-0250
Mubarok, M. W. S., & Kartini, E. (2024). Nickel Diplomacy: Strengthening Indonesia’s Role In Global Battery And Electric Vehicles Supply Chain. 020003. Https://Doi.Org/10.1063/5.0240397
Mulyono, Mutmainnah, A., Heryadi, Dudy, R., & Akim. (2025). Geopolitical Influences In Indonesia’s Nickel Industry. Ilomata International Journal Of Social Science, 6(4), 1268–1283. Https://Doi.Org/Https://Doi.Org/10.52728/Ijss.V6i4.1843
Nyilasy, G., Gangadharbatla, H., & Paladino, A. (2014). Perceived Greenwashing: The Interactive Effects Of Green Advertising And Corporate Environmental Performance On Consumer Reactions. Journal Of Business Ethics, 125(4), 693–707. Https://Doi.Org/10.1007/S10551-013-1944-3
Paul, J., Modi, A., & Patel, J. (2016). Predicting Green Product Consumption Using Theory Of Planned Behavior And Reasoned Action. Journal Of Retailing And Consumer Services, 29, 123–134. Https://Doi.Org/10.1016/J.Jretconser.2015.11.006
Priyaji Agung Pambudi. (2025). The Paradox Of Nickel Investment In Indonesia. Environmental Pollution Journal, 5(3), 300–312. Https://Doi.Org/Https://Doi.Org/10.58954/Epj.V5i3.339
Sekaran, U., & Bougie, R. (2022). Metode Penelitian Untuk Bisnis Pendekatan Pengembangan Keahlian. Salemba Empat.
Srivastava, N., & Mittal, A. (2025). The Influence Of Green Communication Tools On Green Purchase Intention: Mediating Role Of Perceived Eco-Friendly Brand And Green Consumption Value. Strategy & Leadership, 1–22. Https://Doi.Org/10.1108/Sl-04-2025-0067
Szabo, S., & Webster, J. (2021). Perceived Greenwashing: The Effects Of Green Marketing On Environmental And Product Perceptions. Journal Of Business Ethics, 171(4), 719–739. Https://Doi.Org/10.1007/S10551-020-04461-0
Tan, Z., Sadiq, B., Bashir, T., Mahmood, H., & Rasool, Y. (2022). Investigating The Impact Of Green Marketing Components On Purchase Intention: The Mediating Role Of Brand Image And Brand Trust. Sustainability, 14(10), 5939. Https://Doi.Org/10.3390/Su14105939
Tsai, C.-M., Kao, W.-Y., & Liu, W.-C. (2025). Navigating Sustainable Mobility In Taiwan: Exploring The Brand-Specific Effects Of Perceived Green Attributes On The Green Purchase Intention For Battery Electric Vehicles. Sustainability, 17(3), 985. Https://Doi.Org/10.3390/Su17030985
Wasaya, A., Saleem, M. A., Ahmad, J., Nazam, M., Khan, M. M. A., & Ishfaq, M. (2021). Impact Of Green Trust And Green Perceived Quality On Green Purchase Intentions: A Moderation Study. Environment, Development And Sustainability, 23(9), 13418–13435. Https://Doi.Org/10.1007/S10668-020-01219-6
Yadav, R., & Pathak, G. S. (2016). Young Consumers’ Intention Towards Buying Green Products In A Developing Nation: Extending The Theory Of Planned Behavior. Journal Of Cleaner Production, 135, 732–739. Https://Doi.Org/10.1016/J.Jclepro.2016.06.120
Yeğin, T., & Ikram, M. (2022). Analysis Of Consumers’ Electric Vehicle Purchase Intentions: An Expansion Of The Theory Of Planned Behavior. Sustainability, 14(19), 12091. Https://Doi.Org/10.3390/Su141912091
Zaklama, S. (2025). Exploring The Foundations Of Media Framing Theory. European Modern Studies Journal, 9(1), 75–89. Https://Doi.Org/10.59573/Emsj.9(1).2025.7
Zameer, H., & Yasmeen, H. (2022). Green Innovation And Environmental Awareness Driven Green Purchase Intentions. Marketing Intelligence & Planning, 40(5), 624–638. Https://Doi.Org/10.1108/Mip-12-2021-0457
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Jogjakarta Communication Conference (JCC)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



